Home Login
Cancel Membership

Terms of Use

We’re excited to have you on board! Before you dive into our services, we ask you to read through our Terms & Conditions. This is to ensure a smooth and enjoyable experience for everyone.

1. General Terms

Acceptance: By using our services, you agree to comply with these Terms. INFORMATION SERVICES LIMITED reserves the right to refuse or cancel any order at its sole discretion, without liability.

Lawful Use: You agree to use our website, account, content, and services responsibly and in accordance with applicable laws. You must not use the platform to transmit harmful, unlawful, misleading, abusive, or malicious content, including viruses, malware, or other material intended to interfere with the operation of our services.

Content Use: All eBooks, guides, assessments, templates, frameworks, exercises, videos, written materials, tools, and other resources made available through our platform are provided for your personal or internal educational use. Unless expressly permitted by us in writing, you may not reproduce, redistribute, resell, publish, share, or commercially exploit our content.

Consequences: Any material breach of these Terms may result in suspension or termination of your account or access to the services. This does not affect any rights you may have under applicable consumer protection or refund laws.

2. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising in connection with these Terms or our services will be subject to the applicable jurisdiction of the United Kingdom, except where mandatory consumer protection laws provide otherwise.

3. Privacy Matters

Your privacy is important to us. For full details on how we collect, use, store, and protect your personal information, please refer to our Privacy Policy. INFORMATION SERVICES LIMITED processes personal information in accordance with applicable data protection laws and our Privacy Policy. We may disclose information where necessary to provide our services, process payments, comply with legal obligations, prevent fraud, or protect our rights and the security of our users and services.

4. Our Platform and Services

By using our platform, you access an educational and professional development environment operated by INFORMATION SERVICES LIMITED.

Our platforms provide structured educational content, practical resources, coaching and guidance designed to support personal, professional, business, leadership, management, marketing, financial education, and other related development goals.

The specific content and services available to you may depend on the website, membership plan, package, assessment, or other service you purchase.

5. Our Services

Our services may include, depending on the platform and plan selected:

  • Educational eBooks and Learning Resources: Access to digital guides, eBooks, educational materials, examples, and other resources covering relevant personal, professional, business, leadership, management, marketing, investing, and development topics.
  • Personalized Coaching and Guidance: One-to-one or other forms of coaching, mentoring, feedback, recommendations, or educational guidance designed around the user's stated goals and areas of development.
  • Assessments: Structured assessments designed to help users better understand their skills, habits, preferences, knowledge, behaviors, risk profile, management or leadership style, or other relevant characteristics.
  • Personalized Recommendations and Roadmaps: Suggested learning paths, action plans, exercises, priorities, or development roadmaps based on information provided by the user or the results of an assessment.
  • Practical Tools and Frameworks: Templates, checklists, exercises, worksheets, examples, planning tools, decision-making frameworks, and other resources intended to help users apply the information they learn.
  • Additional Features: From time to time, we may introduce, modify, replace, or discontinue particular content, resources, tools, or features, provided this does not affect any rights you have under applicable law.
  • 24/7 Support: Questions or concerns? Our support team is available around the clock to assist you.

    • Our services are designed to provide educational information, practical guidance, and structured support. The availability and exact scope of individual services may vary depending on the plan or offer selected at the time of purchase.

6. Payment Information

We prioritize transparency in all financial matters. INFORMATION SERVICES LIMITED reserves the right to decline orders and may impose reasonable limits on purchases per person, household, account, or transaction.

We accept various payment methods, including Maestro, Mastercard, and Visa. You are responsible for providing accurate and complete billing and account information and for keeping this information up to date where necessary.

By completing a purchase, you authorize the applicable payment provider to process the payment in accordance with the payment terms presented at checkout.

7. Refund Policy

Your satisfaction matters to us. Customers may cancel their membership and exercise any applicable statutory right of withdrawal or other consumer rights in accordance with applicable law and the terms set out in our Refund Policy.

Where a refund is applicable, eligible refund requests will be processed in accordance with our Refund Policy and, where appropriate, returned to the original payment method.

Eligible refund requests will be reviewed individually and, where a refund is applicable and approved, will be processed to the original payment method.

8. Your Feedback Matters

We appreciate your input! Any feedback or submissions you provide may be used by INFORMATION SERVICES LIMITED without limitations. We also reserve the right to review, edit, or remove content that violates our Terms.

9. Handling Personal Information

Any personal information submitted through our website, account, assessments, coaching forms, or other services is handled in accordance with our Privacy Policy and applicable data protection laws.

Some of our services may require you to provide information relevant to your selected educational or coaching experience. You are responsible for ensuring that the information you provide is accurate and that you have the right to provide any information relating to another person.

For further information regarding the collection and use of personal information, please refer to our Privacy Policy.

10. Cancellation & Dispute Policy

Customers may cancel their subscription at any time through their account dashboard or by contacting our customer support team.
Cancellations must be submitted at least 24 hours before the next billing date to avoid being charged for the upcoming subscription period.

If a subscription is cancelled after a renewal payment has been processed, the cancellation will take effect from the next billing cycle, unless the customer is eligible for a refund under the Refund Policy outlined below.

Trial subscriptions automatically convert into a paid subscription at the end of the trial period unless cancelled before the trial expires.
It is the customer’s responsibility to cancel the trial within the stated trial timeframe to avoid being charged.

If a customer believes a charge has been made in error or wishes to dispute a transaction, they are encouraged to first contact our customer support team. Most issues can be resolved quickly without the need for a formal dispute. All dispute inquiries must be submitted within 14 days from the transaction date and should include relevant details such as the customer’s account email, transaction reference, and a description of the issue. Upon receipt of a dispute request, we will review the case and respond within 5–10 business days. During this period, we may request additional information or documentation to assist with the investigation. If the issue cannot be resolved directly and the customer initiates a chargeback through their bank or card issuer, the dispute will be handled in accordance with the applicable card scheme rules (Visa, Mastercard, etc.). Customers acknowledge that initiating a chargeback may result in temporary account suspension while the case is under review. We reserve the right to provide relevant transaction records, account activity logs, and acceptance of our Terms & Conditions to the payment processor or issuing bank as part of the dispute resolution process.

11. Correcting Errors

While we strive to keep our website, pricing, descriptions, educational materials, and other information accurate and up to date, errors or omissions may occasionally occur.

INFORMATION SERVICES LIMITED reserves the right to correct typographical, pricing, service-description, technical, or other inaccuracies and to update information on our website or within our services.

Where appropriate, we will take reasonable steps to correct material errors. Nothing in this section limits any rights you may have under applicable law.

12. Progress Evaluation

We are committed to ongoing improvement. Both the Client and INFORMATION SERVICES LIMITED will evaluate progress quarterly and take appropriate corrective actions to stay aligned with our shared goals.

13. Warranties Disclaimer

While we aim to deliver high-quality service, INFORMATION SERVICES LIMITED makes no guarantees of uninterrupted or error-free performance. All services are provided "as is" and "as available," without any warranties of any kind.

14. Billing

INFORMATION SERVICES LIMITED reserves the right to decline orders and may set restrictions on the quantity of items purchased per individual, household, or order. Payment options include Maestro, Mastercard, and Visa Card. Customers must provide accurate purchase and account details, updating them promptly as needed. During registration, customers can opt for a 7-day or 3-day trial period for €2.35. If the subscription continues beyond the trial, it will automatically convert to the Pro plan at €49.99 per month, the Business plan at €69.99 per month, or the Enterprise plan at €89.99 per month. INFORMATION SERVICES LIMITED may preauthorize renewal fees. If a user requests a refund, the renewal amount can be canceled and swiftly refunded to the original payment method.

INFORMATION SERVICES LIMITED may occasionally offer retention discounts to existing customers. If offered, the specific discounted price will be clearly shown before you accept it. In some cases, INFORMATION SERVICES LIMITED may also provide lifetime savings opportunities.

15. Company Information

These Terms & Conditions are issued by INFORMATION SERVICES LIMITED, a company registered in the United Kingdom.
Registered address: Office Suite 29a, 3/F. 23 Wharf Street, London, United Kingdom, SE8 3GG, 16425704
Company name: INFORMATION SERVICES LIMITED
Jurisdiction: United Kingdom

Last Updated: 20.06.2025


Thank you for choosing INFORMATION SERVICES LIMITED. We’re excited to be on this journey with you!